Our Legal Position and Your Account Rights
net11 operates under terms that reflect the legal environment of each region we serve. For anyone accessing the platform from Bangladesh, eligibility is strictly subject to applicable local law — we do not override or interpret that law on your behalf. You are responsible for confirming
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that your use of the platform is permitted where you are located. When you open an account and add a payment method — whether bKash, Nagad, or Rocket — you agree that your activity falls within a permitted context under your local rules. Account wallets linked
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to bKash, Nagad, or Rocket are processed according to our payment terms; disputes over individual transactions should be raised through our support channel first, before escalation. We retain the right to suspend or close accounts where eligibility cannot be confirmed or where account activity is inconsistent
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with our terms. Changes to these legal terms are posted on this page; continued use of the platform after a posted update means you accept the revised terms. If any section of these terms conflicts with applicable local law in your jurisdiction, the local law takes
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effect to the extent of that conflict. For questions specific to your account, contact our support team directly — the fastest path is the live chat on the net11 site.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.